Return Policy, Information, & Instructions
Thank you for choosing Ear 2 Ear Headsets for all your telephone headset needs. Below is a description of our shipping, warranty,
and return information and/or requirements. Please do not hesitate to call us if you are unclear or unsure of any of the terms and/or
Shipping - All items will typically ship the same business day if orders are placed before 3:00 PM PST M-F. UPS shipping costs are
based on UPS Realtime rates. Free shipping offer is via USPS 1st Class Delivery (1oz-12oz, 2-5 BUSINESS days) or USPS Priority
Mail (13oz or more, 2-3 BUSINESS days) and UPS Bulk Ground Delivery (13oz or more, 2-5 BUSINESS days). Free shipping
method on packages over 13oz (USPS Priority or UPS Bulk Ground) remain the discretion of the shipper, regardless of the method
selected by the purchaser. Please contact us by phone or email if you wish to utilize your own shipping account. IMPORTANT:
Free shipping offer only applies to purchases and direct, same item, exchange of merchandise within 30 days of date of purchase.
Free shipping offer excludes upgrading of merchandise, within 30 days, by the purchaser. Any and all shipping charges incurred by
the purchaser, without exception, are non-refundable.
Method Rate Type
UPS Ground UPS Realtime
UPS 2nd Day Air® UPS Realtime
UPS 2nd Day Air A.M.® UPS Realtime
UPS 3 Day SelectSM UPS Realtime
UPS Next Day Air® UPS Realtime
UPS Next Day Air Saver® UPS Realtime
UPS Next Day Air® Early A.M.® UPS Realtime
Warranties - All Headsets (except The 2003b Binaural Call Center Grade Headset) are covered by 2 year unconditional
The 2003b comes with a 1 year limited warranty.
All Telephones & Amplifiers are covered by a 3 year unconditional warranty.
All Mobile Headsets are covered by a 6 month limited warranty.
All Cords are covered by a 1 year limited warranty
Returns - In the event that a return of merchandise becomes necessary, we simply ask that an authorized representative of your
company, or the individual purchaser, please contact us via phone or email prior to return of merchandise in order to obtain a
Return Authorization Number. Sorry, no exceptions. All returns are subject to a 15% restock fee. All items being returned must
have a Return Merchandise Authorization (RMA) number which must appear on the shipping label. Packages returned without an
RMA# will be refused.
Your item's must be sent back with all original product packaging. Do not write on the product packaging, do not put tape on it and
do not deface it or credit will not be given. Put the products into an outer carton.
(Do not put a label on the product packaging as this defaces it.)
All return merchandise must be in its original saleable condition when received. Please be sure to include all of the original
materials, accessories and manuals that the manufacturer included with the merchandise or no credit will be given.
New, non-defective product which is returned for credit is subject to a 15% restock fee. Sellers original shipping charges are
Returns must be sent freight prepaid within 30 days of the date purchased. Orders shipped and refused by the receiver will be
charged a 15% restock fee. Buyers return shipping charges are non-refundable.
Defective products will be replaced within 30 days of purchase date, after that time the product is under the manufactures
30 Day Guarantee - PLEASE READ CAREFULLY! Ear 2 Ear Headsets offers a 30 day "no questions asked" guarantee from date
of shipment. If for any reason you're not completely satisfied with your purchase, a full refund will be issued within 48 hours of our
acceptance of your return (less cost of return shipping and a 15% restock fee). We simply ask that an authorized representative of
your company, or the individual purchaser, please contact us via phone or email prior to shipping in order to obtain a Return
Authorization Number. Sorry, no exceptions. Please be sure all original merchandise and packing materials are included.
Ear 2 Ear Headsets offers a wide array of monaural and binaural call center grade corded telephone headsets, cordless phone
headsets, headset amplifiers, and other assorted telephone and telephony products for business, home, cellular, PC, office,
wireless telephone, VoIP, corded phone, and cell phone use. Affordable, versatile, and adaptable with virtually all telephone
systems and products, Ear 2 Ear Headsets takes pride in offering unsurpassed value, quality, warranty, & service to our
customers. Ear 2 Ear Headsets - Exceeding Your Expectations!
Headset Amplifiers, Headset Phones, & More.
Exclusive Factory Authorized Distributor of Chameleon Headsets.
EAR 2 EAR
|Questions or Orders?
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8:00 AM - 6:00 PM PST M-F
Woodland Hills, CA 91364
or purchased within 30 days of the date shipped to the customer. A credit card number is required and will be kept on file until
headsets are returned or purchased. If customers fail to return headsets within 30 days of shipment date, customers account will
be charged the amount advertised.